Orkza.com FAQs

FAQs

1. What products do you offer?
We offer affordable software keys and Steam game accounts, providing access to popular software and games at discounted prices.
2. How are the products delivered?
All products are delivered digitally via email or direct download after purchase. There are no physical shipments.
3. When will I receive my purchase?
Most digital products are delivered instantly after payment is confirmed. In rare cases, delivery may take up to 24 hours.
4. Can I get a refund?
Due to the nature of digital products, all sales are final. However, refunds or replacements are available for defective products reported within 7 days of purchase.
5. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards and digital wallets. Specific options may vary based on your location.
6. What if I didn’t receive my product?
If you haven’t received your product within 24 hours, please check your spam folder first. If the issue persists, contact our support team for assistance.
7. How do I activate my software or game?
Instructions for activating your software key or Steam game account will be provided in the delivery email.
8. Are the products legal and legitimate?
Yes, all our software keys and game accounts are sourced from authorized distributors and are 100% legal and legitimate.
9. What should I do if I have issues with my purchase?
If you encounter any problems with your purchase, please contact our customer support team through our website, and we will assist you.
10. Can I change or cancel my order?
Once an order has been processed and delivered, it cannot be canceled or changed. Please ensure all details are correct before completing your purchase.