At Orkza.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using Orkza.com, you agree to the practices described in this policy.
1. Information We Collect
When you interact with Orkza.com, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Billing address
- Payment details (processed securely through third-party payment gateways)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage statistics (e.g., pages viewed, time spent on the site)
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver purchased products.
- Send order confirmations, receipts, and product details.
- Provide customer support.
- Improve our website and services.
- Prevent fraudulent or unauthorized transactions.
- Send promotional emails and offers (if you opt-in).
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information:
- Secure Sockets Layer (SSL) encryption for data transmission.
- Regular monitoring of our systems to prevent unauthorized access or breaches.
- Limited access to personal data by authorized personnel only.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except:
- To trusted third-party service providers (e.g., payment processors, email services) for business purposes.
- When required by law, such as in response to a legal request or regulatory obligation.
- To prevent fraud, abuse, or violations of our policies.
5. Cookies and Tracking Technologies
Orkza.com uses cookies and similar technologies to enhance your browsing experience:
- Cookies help us remember your preferences and improve website functionality.
- Analytics tools (e.g., Google Analytics) collect non-personal data about website usage.
- You can disable cookies in your browser settings, but some features may not function properly.
6. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your data (subject to legal or contractual obligations).
- Opt-out of receiving promotional communications by clicking the “Unsubscribe” link in emails.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updates will be posted on this page, and the “Last Updated” date will be revised.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: contact@orkza.com
11. Children’s Privacy
Orkza.com does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately for its removal.