Shipping Policy
At Orkza.com, we provide digital products such as software keys and gaming accounts, delivered electronically with no physical shipping required. We offer worldwide delivery and are committed to ensuring a seamless delivery experience. Please review our policy details below:
Digital Delivery
- All purchases are delivered digitally via email or through direct download from our platform.
- After completing your order, you will receive an email containing the product key or account details, along with activation or download instructions.
- To avoid delivery issues, ensure that you provide a valid and accessible email address at checkout.
Worldwide Availability
- Digital products are delivered instantly to customers worldwide, regardless of location.
- Enjoy secure and fast delivery wherever you are.
Delivery Time
- Most products are delivered instantly (within minutes).
- In rare cases, such as during payment confirmation, account verification, or high order volumes, delivery may take up to 24 hours.
- If you do not receive your product within this time frame, please contact our support team for assistance.
Order Confirmation
- An email confirmation with your order details is sent immediately after purchase.
- If you don’t see it in your inbox, check your spam or junk folder.
Incorrect Email Address
- If you enter an incorrect email address, Orkza.com cannot be held responsible for failed delivery.
- Contact customer support immediately to correct your information. For security reasons, we may ask for additional details to verify your identity before resending the product.
Delivery Issues
- In the event of a delivery problem (e.g., technical errors or email non-receipt), our support team will work promptly to resolve the issue and ensure you receive your purchase.
Fraudulent Activity
- If we detect fraudulent activity, we may delay or cancel the order while verifying its legitimacy.
- Additional documentation may be requested for security purposes. Orders suspected of being fraudulent will not be processed until verification is complete.
No Shipping Fees
- All products are digitally delivered, eliminating shipping costs.
Customer Support
- If you experience any issues with delivery, please contact our support team via our website. We are available to assist you and resolve any concerns promptly.
Commitment to Transparency
- By purchasing from Orkza.com, you acknowledge and agree to our shipping policy. All products are delivered electronically, with no physical shipping involved.